One Stop: New Concept Post Office Design

Shelving Solutions is helping One Stop Convenience stores ensure local communities across the UK have access to Post Office Services. A new concept in post office retail counters, ‘Post Office Local’, was rolled out to 35 One Stop stores in August 2012 and is already proving a great success.

The new design does away with the traditional ‘fortress’ style post office counter, freeing up retail store space at the same time as providing a more convenient and ‘friendly’ service to customers. The new units are more open than previous versions, primarily because the replacement of cash by electronic payment methods means there is no longer any need for a high level of security.

The design is easily identifiable, eye catching and functional. The Post Office Local unit is finished in black and dove-tails elegantly with the new sales counters. The Post Office® logo is bold and in their corporate red. When used in conjunction with the newly-designed sales counter the Post Office Local further enhances the customer offer.

The concept is the result of a close consultation process involving One Stop, Shelving Solutions and the design arm of HMY Radford Group. The Post Office® was involved in the process and has given its full approval to the final design.

The Post Office Local units have been added to the ends of the new in store sales counters that have also been manufactured by HMY Radfords and distributed by Shelving Solutions.

Another major benefit of the new Post Office Local is that the counter comes as a single unit. Because it is easy to deliver and install, it will reduce the time needed to carry out a store refit.

In the past, whenever an in-store Post Office counter had to be installed or amended, it’s been at the expense and inconvenience of customers and the store itself. Now, with the new Post Office Local, the unit can be installed quickly and the service up-and-running with minimal disruption.


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